About

FAQ's

You've got questions?
Get answers to the questions we hear most often.


Where is Paragon Casino Resort located?
Paragon Casino Resort is located on Highway 1 in Marksville, Louisiana. Click here for directions.


How may I contact you?
Call 1-800-946-1946 or email us your questions or comments.


What are your hours?
Paragon Casino Resort is open 24 hours a day, seven days a week for gaming.


What is the minimum age for entrance?
State law requires that you must be 21 or older to enter the casino gaming floor.


Is there a minimum age for guests at the hotel, RV park or golf course?
No. However, children must be accompanied by an adult parent or guardian in gaming areas and areas in which alcoholic beverages are served.


Are your slots “Video Lottery Machines,” or VLTs?
All of our slot machines feature Las Vegas odds and are not linked to the state lottery.


How may I obtain a Win/Loss Statement?
You may visit the Preferred Players Club and request a Win/Loss Statement at any time. For more information you may call 1-800-946-1946 and ask to speak to a Preferred Players Club representative at extension 1708 or email your request to rewards@paragoncasinoresort.com.


How may I obtain a W-2 Statement?
To obtain a W-2 Statement you may call 1-800-946-1946 and ask for extension 2073 or email your request to avomhj@paragoncasinoresort.com.


Close Info